Effective Date: 02/23/2026
Last Updated: 02/23/2026

1. Who We Are

This website is operated by Heartland Event Rentals, located in Round Rock, Texas, United States.
If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected]

2. Information We Collect

We may collect the following types of information:

Information you provide directly:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely by our payment provider)
• Booking or rental details

Information Collected Automatically:

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process bookings and rentals
• Process payments
• Communicate with you about your order
• Provide customer support
• Send marketing emails (if you opt in)
• Improve our website and services
• Comply with legal obligations

4. Payments

Online payments are processed securely through Stripe.
We do not store your full credit card information on our servers.

Please review Stripe’s privacy policy for more information about how they handle your payment data.

5. Website Platform & Third Parties

Our website is powered by Booqable, which may collect certain technical data necessary to operate the website and booking system.

We may also use analytics tools (such as Google Analytics) to understand website traffic and improve our services.

Third-party service providers only receive the information necessary to perform their functions.

6. Cookies

We use cookies to:

• Enable website functionality
• Process bookings
• Remember your preferences
• Analyze website traffic

You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

7. Email Marketing

If you choose to subscribe to our marketing emails, we may send promotional messages about products, services, or updates.

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email.

8. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

9. Your Rights

If you would like to:

• Access your personal data
• Correct your information
• Request deletion of your data

Please contact us at the email listed above.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.